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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is visible on each page. A pop-up window will show up. It contains detailed info about all the actions that you can carry out on the page in question. Each pop-up window shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have a wide assortment of tutorial videos describing how to use our Control Panel. They're created for those of you who would like to see how things are being done rather than only reading articles. In this way, anyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you need, examine our comprehensive FAQ section, which covers questions asked by real individuals and provides real solutions. We periodically update our Frequently Asked Questions section with new Q&A's in order to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can get in touch with our great team of technical support engineers available 24-7 and ready to help you with any issue. Each support ticket you open will be responded to within 60 minutes (the average ticket response time is about twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 265940

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com